I recently came across the article 15 Professional Details That Can Land You More Work by Logan Zanelli. His eighth recommendation: establish your own policies. He advises freelancers to publish their own payment terms, cancellation policies and deposit requirements on their websites.
By establishing your own business policies, communicating them to your clients, then sticking to them, you’ll help build respect for yourself and your business. Plus, your clients will see that you’re serious about your business, and not just “winging it”.
I personally don’t have my Terms & Conditions available on my website right now. They are more or less a simplified version of what the Société française des traducteurs recommends. The ATA provides a Model Contract for Translators here.
I checked up on several freelance services websites. To my surprise, very few freelancers post their own policies.
The French-language blog La Marmite brought my attention to the Terms & Conditions of Medicalangues. What I like about these terms is their brevity. This medical translator expands on just four points: purchase order, format, payment and insurance. This means that clients will actually read them instead of going through fifteen wordy clauses. They will quickly and clearly understand that payment is due within thirty days after billing.
I’d appreciate hearing other views on publishing policies upfront. Are your terms and conditions available on your websites? Why or why not?
Are your terms easy to understand and to the point? Or long, comprehensive and more protective of your rights?